Cancellation & Refunds

Every account starts with a 7-day free trial. No payment details are needed to start it, so you can decide whether DSAMotivator works for you before any money changes hands.

You can cancel at any time from Settings → Subscription, or by emailing support@dsamotivator.com.

Cancelling stops future renewals. You keep access until the end of the period you have already paid for — we do not cut you off the moment you cancel.

If you request a refund within 7 days of a charge, we refund it in full. You do not need to give a reason.

After 7 days we do not refund the current period, but you can still cancel to prevent the next renewal.

If you were charged in error — a duplicate charge, a charge after you cancelled, or a failed payment that still debited you — we refund it in full regardless of when it happened. Tell us and we will fix it.

Email support@dsamotivator.com from the address on your account and say you want a refund. We acknowledge within 2 working days and approve or explain our decision within 5 working days.

Approved refunds are issued to the original payment method through Razorpay. The money typically reaches your account within 5–7 working days of approval, depending on your bank or card issuer. We do not offer cash or alternative-method refunds.

Cancelling does not delete your account. Your streak, experience points, and pattern map stay intact, and after your paid period ends we pause your streak for 3 days rather than breaking it — so returning later does not mean starting from zero. If you want your data deleted, ask us and we will remove it.